Data protection
Introduction
We ("we", "us", "our") take the protection of the data of the users ("users" or "you") of our website and/or mobile app (the "website" or the "mobile app") very seriously and are committed to protecting the information that users provide to us in connection with their use of our website and/or mobile app (together: "digital assets"). We also commit to protecting and using your data in accordance with applicable law.
This privacy policy explains our practices regarding the collection, use, and disclosure of your data through your use of our digital assets (the "services"), when you access the services via your devices.
Please read this privacy policy carefully and make sure you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our practices, you must discontinue the use of our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your acceptance of this privacy policy and any amendments thereto.
In this privacy policy, you will learn:
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How we collect data
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What data we collect
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Why we collect this data
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Who we share the data with
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Where the data is stored
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How long the data is retained
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How we protect the data
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How we handle minors
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Updates or changes to the privacy policy
What data do we collect?
Category: Always
Below is an overview of the data we may collect:
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Unidentified and non-identifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data cannot be used to identify the individual from whom it was collected. The non-personal data we collect primarily consists of technical and aggregated usage information.
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Individually identifiable information, i.e., all information that can be used to identify you or can be reasonably used to identify you ("personal data"). The personal data we collect through our services may include, but is not limited to, information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal and non-personal data, it will be treated as personal data as long as it remains combined.
How do we collect data?
Category: Always
Below are the main methods we use to collect data:
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We collect data when you use our services. When you visit our digital assets and use the services, we may collect, record, and store usage, session, and related information.
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We collect data that you provide to us voluntarily, for example, when you contact us directly through any communication channel (e.g., an email with a comment or feedback).
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We may collect data from third-party sources as described below.
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We collect data that you provide to us when you log in to our services via a third-party provider such as Facebook or Google.
Why do we collect this data?
Category: Always
We may use your data for the following purposes:
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To provide and operate our services;
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To develop, customize, and improve our services;
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To respond to your feedback, requests, and inquiries, and provide assistance;
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To analyze patterns of demand and usage;
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For internal, statistical, and research purposes;
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To enhance our data security and fraud prevention capabilities;
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To investigate violations and enforce our terms and policies, as well as comply with applicable law, regulations, or governmental requests;
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To send updates, news, promotional materials, and other related information regarding our services. You can choose whether or not to receive promotional emails. If you do not wish to receive them, simply click on the unsubscribe link in these emails.
Who do we share this data with?
Category: Always
We may share your data with our service providers to operate our services (e.g., storing data via third-party hosting services, providing technical support, etc.).
We may also disclose your data in the following circumstances: (i) to investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, and the safety of our users or the public; (iv) in the event of a control change at our company or any of our affiliates (whether through a merger, acquisition, or purchase of substantially all assets, among others); (v) to collect, retain, and/or manage your data via authorized third-party providers (e.g., cloud service providers), to the extent reasonably necessary for business purposes; (vi) to work with third parties to improve your user experience. For the avoidance of doubt, we may transfer or share non-personal data with third parties at our discretion.
Cookies and similar technologies
When you visit or access our services, we authorize third parties to deploy web beacons, cookies, pixel tags, scripts, and other technologies and analytical services ("tracking technologies"). These tracking technologies may allow third parties to automatically collect your data to improve your navigation experience on our digital assets, optimize their performance, and provide a customized user experience, as well as for security and fraud prevention purposes.
To learn more, please read our Cookie Policy.
Where do we store the data?
Category: Always
Non-personal data
Please note that our companies and trusted partners and service providers are located around the world. For the purposes described in this privacy policy, we store and process all non-personal data we collect in various jurisdictions.
How long is the data retained?
Category: Always
We retain the collected data for as long as necessary to provide our services, comply with our legal and contractual obligations towards you, resolve disputes, and enforce our agreements.
We may, at any time, correct, complete, or delete inaccurate or incomplete data at our discretion.
How do we protect the data?
Category: Always
The hosting service for our digital assets provides us with the online platform that allows us to offer you our services. Your data may be stored through the hosting provider's data storage, databases, and general applications. They store your data on secure servers behind a firewall, and they offer secure HTTPS access to most areas of their services.
How do we handle minors?
Category: The user does not collect data from minors
The services are not intended for users who have not reached the age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the services, nor provide us with any information.
We reserve the right to request proof of age at any time to verify that minors are not using our services. If we become aware that a minor is using our services, we may block and deny access to those users and delete any data stored with us. If you have reason to believe that a minor has provided data to us, please contact us as explained below.
Updates or changes to the privacy policy
Category: Always
We may revise this privacy policy from time to time at our discretion; the version posted on the website is always up-to-date (see "Effective Date"). We encourage you to review this privacy policy regularly for any changes.